| Customization: | Available |
|---|---|
| After-sales Service: | 1.5years |
| Warranty: | 1.5years |
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FAQ:
Q1. Are you a trading company or factory?
A: We are factory and we have experienced technicians(more than 20 years experience in screening and conveying flied).
Q2. What is your terms of payment?
A: We usually accept T/T, L/C;
B. T/T: 30% in advance, the balance before delivery;
C. We will test each machine before delivery, also we will show their pictures and videos to client for remote confirmation.
Q3. What is your terms of delivery and delivery time?
A: EXW, FOB, CFR, CIF, DDU etc..... Generally, it will take 7-10 days after received advanced payment. For customized products will need about 15 days -20 days that based on different situations.
Q4. Could you provide technology support?
A: That's for sure, we have been in this field more than 20 years, and we have been exporting for more than 10 years, try us with any doubt that you have, we will surprise you.
Q5. Do you test all your goods before delivery?
A: Yes, every product will be tested before delivery. If products' quality is not consistent with the description as we described or the promise before you place order, we promise 100% refund.
Q6. Does HENGYU has oversea selling company or branch office?
A:So far, we only have some oversea business partners. If you would like to resell our products with your own brand, we'd like to provide our best support for you to do local market. Do contact us without hesitate.
Q7. What is the MOQ of customized products?
A: we are factory, the MOQ of 1 set is available for us, even if it is customized products, don't worry.
Contact us for a quote
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